Frequently Asked Questions
Everything you need to know about PIVOT CASE products and services.
What materials are PIVOT CASE products made from?
Our cases are engineered using high-grade polycarbonate and impact-resistant TPU to provide military-grade drop protection while maintaining a slim profile.
Do your cases support wireless charging?
Yes, all PIVOT CASE designs are fully compatible with Qi-standard wireless charging and MagSafe accessories, ensuring you never have to remove your case to power up.
How long does shipping take?
Domestic orders are typically processed within 24 hours and delivered within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange, provided the item is in its original condition.
Do you offer a warranty on your electronics accessories?
Every PIVOT CASE comes with a one-year limited warranty that covers manufacturing defects and material failures under normal use.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our real-time tracking portal.